CAMBRIDGE INTEGRATED SERVICES
Cambridge operates an in-house customer contact center 24 hours a day, 365 days a year. Through the customer contact center, users, including clients, their employees and customers, have a single point of access to all of Cambridge’s services. The call center provides loss reporting services, answers program questions, up-sells and cross sells client programs and provides enrollment and fulfillment services. The contact center receives communications through phone, fax, web sites and email.
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